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Frequently Asked Questions

Yes, you can be assured that all products are genuine and original from the manufacturer. You can be assured of the warranty, as per the warranty terms

We currently accept cash on delivery, and will shortly be providing an online payment service. For cash on delivery service, you will need to make a small payment equal to 10% of the product value, as a confirmation amount

We currently provide free shipping to all customers in Muscat (up to Mawaleh). For customers in other parts of Oman, we charge a nominal delivery fee starting from OMR 3.

We currently deliver the item within 2-3 days, once your order is received. We always strive to improve our delivery timelines and do our best to deliver you the ordered items at the earliest. We are currently able to offer you certain items with a next-day delivery service.

tecneek is based in Muscat (Oman), with a team of locally available support staff. You can reach us through one of our contact channels